Service operations platform
Your queue,
simplified.Your guests, delighted.
Queuella keeps appointments, walk-ins, check-ins, staff movement, and guest communication in sync for salons, med spas, clinics, and every service business with a front desk.
Free plan includes 50 check-ins/month · No credit card
Available in US, India & Nepal · 🇺🇸 🇳🇵 🇮🇳
Live queue · Now serving
Smart wait times
7 min
auto-predicted for walk-ins
Auto notifications
“You’re next, Ravi! Marco is ready for you”
Online booking
Built for salons, med spas, clinics, and multi-location service teams
Locations across the US powered by Queuella
iBrows Studio runs live queue, appointment, and staff flow at every studio.
Loyalty is live
Queuella Loyalty is an active part of the platform, designed to reward repeat visits, strengthen retention, and turn great service moments into measurable repeat business.
Retention snapshot
Repeat-visit enrollments
Growing steadily
Loyalty redemptions
Tracked in platform
Returning guests in queue
Visible in real time
Use cases by vertical
From brow studios to injectables floors and full-service salons — see how different service businesses run on Queuella.
Platform capabilities
Real workflows teams use daily — queue boards, appointments, kiosk check-in, and more.
Start with your next shift
Launch Queuella quickly, run cleaner service days, and keep customers returning with built-in loyalty and communication.
Why Queuella
Every part of the day — arrivals, appointments, staff, and retention — moves together instead of living in separate tools.
Waiting, in-service, and next-up lanes stay in sync across every screen on the floor.
Booked guests and live arrivals share one timeline — no double-booking, no lost names.
Guests join the queue from a kiosk, QR, or link while staff keep their hands free.
Loyalty and guest messaging ride along with daily flow, turning visits into return visits.
Platform overview
Queuella connects guest arrival, staff execution, and day-level visibility so your team can run smoother even during peak hours.
Every check-in, queue movement, and staff handoff is visible in one place.
Run scheduled guests and live arrivals together without creating bottlenecks.
Loyalty and guest communication work with your flow, not as disconnected tools.
How it works on the floor
Every arrival lands on one shared board. Staff see who is waiting, in service, and up next without chasing the desk.
Ariana M.
Brow lamination
Rhea K.
Tint + thread
Devon L.
Walk-in shaping
Scheduled guests and live arrivals share a single day view, so the desk never double-books or loses a name.
Guests join the queue from a kiosk, QR code, or link while your team keeps their hands on the service floor.
Tap to check in
PIN-based access and role-aware boards keep front desk and floor aligned, with fewer verbal handoffs at peak.
Front desk
Service floor
Loyalty progress and rewards surface right at check-in, turning great service moments into measurable repeat visits.
Recognized at check-in — no card, no app to dig for.
Walk through the complete customer journey for your industry. Pick a tab, sit back — or step through at your own pace.
Customers book their next haircut or color from their phone — 24/7, no phone tag, instant confirmation.
Live availability shown on a clean calendar. Customers pick service, stylist, and time in under 60 seconds.
In control. No waiting on hold, no awkward back-and-forth — just instant confirmation via SMS.
Auto-confirms via SMS, syncs to stylist calendars, and opens the next appointment slot immediately.
Try it live
Open interactive previews of the workflows teams use every day — built in React, no external clips required.
See who is waiting, in service, and up next — updated in real time across reception and floor screens.
Blend booked visits and live arrivals in one timeline so the desk never double-books or loses a guest.
Owners move between businesses without signing out. Each workspace keeps its own queue, staff, and settings.
Send reminders, arrival updates, and follow-ups from one inbox tied to each guest profile.
Mission control
Wait times, throughput, staff utilization, and loyalty outcomes — live, not in last month's spreadsheet.
Check-ins · a sample week
0
check-ins this week
0%
shorter average waits
0.0
guest rating
Illustrative sample data
Live activity
Integrations and ecosystem
Bookings, team, catalog, orders
Guest reminders and updates
Secure shared-device operations
Visit history and profiles
Proudly Serving
Kathmandu, Nepal
Lalitpur, Nepal
Kathmandu, NepalKathmandu, NepalLalitpur, NepalKathmandu, NepalKathmandu, NepalLalitpur, NepalKathmandu, NepalFrom beauty studios in the US to dental and hair transplant centres in Nepal — real teams rely on Queuella for live queue visibility, appointments, and front-desk coordination.
“Queuella replaced the clipboard at our front desk. Across our US locations, guests check in faster and our team finally sees the same live queue without constant phone calls between studios.”
Studio Operations Lead
iBrows Studio · Multi-location beauty brand
United States“Since adopting Queuella, Smile Kraft Orthodontic Studio has seen a clear improvement in how our appointment-based practice runs in Kathmandu. Appointments and treatment-room coordination stay in sync, our front desk team guides families confidently through the clinic, and we can focus on delivering advanced orthodontic care rather than chasing schedules across the day.”
Front Desk Manager
Smile Kraft Orthodontic Studio
Kathmandu, Nepal“Since adopting Queuella, DermaDent has seen a marked improvement in patient flow and front-desk efficiency. Appointments are seamlessly coordinated, wait times reduced, and our team can focus on care rather than paperwork. The platform's clean interface and reliable performance have elevated patient experience and clinic productivity.”
Centre Director
DermaDent Hair Transplant Centre
Lalitpur, Nepal“Queuella transformed how we manage clients at Migliore Beauty Parlor & Training Center — bookings run smoothly, wait times are down, and our front-desk team stays calm and professional. The system is intuitive, reliable, and has improved both customer satisfaction and our daily productivity. Highly recommended for any salon or training center.”
Salon Owner
Migliore Beauty Parlour
Kathmandu, NepalBrow & beauty studio
Locations across the US · Live queue, appointments, and staff flow at every studio.
Med spa & injectables
Consults, treatment rooms, and provider handoffs on one service floor.
Full-service beauty salon
Color, cuts, and styling stations with walk-ins and booked visits together.
Clinical aesthetics
Provider-led check-in for new patients, follow-ups, and procedure days.
Live queue board
Real-time ops visibility
Waiting, in-service, and next-up lanes update together across reception and floor screens.
Try interactive previewAppointment day view
Scheduled + walk-ins
One timeline for booked visits and live arrivals — no double-booking at the desk.
Lobby kiosk check-in
Guest self-serve
Touch-friendly check-in for tablets and phones — guests join the queue in seconds.
Multi-workspace switching
One login, many businesses
Owners and managers move between locations without signing out or losing context.
Guest messaging inbox
SMS + email updates
Reminders, arrival notices, and follow-ups tied to each guest profile in one inbox.
Operations insights
Queue health + pace
Wait trends, service mix, and return-visit signals built for daily decisions.
Consent & waivers
Attach to services
Attach consent forms to services — customers read, sign, and agree on the kiosk or their phone via QR.
Pricing
Start free. Upgrade when you need more. No surprises.
Perfect for trying out Queuella with a small team.
$0.10/extra check-in
Get started freeFor growing businesses that need integrations and analytics.
$0.05/extra check-in
Start Pro trialFor multi-location teams with custom branding needs.
$0.05/extra check-in
Start Business trialCurrently available in United States, Nepal, India. Prices shown in USD.
