· PRE-OPEN

Your whole service day, in one moving picture.

Walk-ins, appointments, checkout, tips, loyalty and the team — one workspace for salons, clinics, barbershops and every business with a front desk.

Start free Watch the service day

No credit card · Free forever · US · India · Nepal

Check-in → board → service → checkout → loyalty

Running real service floors today

iBrows StudioSmile Kraft OrthodonticsDermaDent LalitpurMigliore BeautyiBrows StudioSmile Kraft OrthodonticsDermaDent LalitpurMigliore Beauty

One service day · 60 seconds

Acts I–VII · The Service Day

Act I

Doors open

The check-in kiosk never locks mid-shift.

Act II

She checks herself in

Walk-in or booked; QR hands off to her own phone.

Act III

The board decides

FIFO, Smart or AI. Seven weighted signals. iPad and web rank identically.

Act IV

In service

Auto-assigned to the least-loaded specialist who can do the service.

Act V

Checkout

Itemized cart, your payment methods, 15/18/20 tip, SMS receipt.

Act VI

Points land

Loyalty accrues on the sale, not just the visit.

Act VII

Close

Z-report: by method, by staff, by item. Refunds netted. Exports to CSV.

See the whole day live →

Modules

Turn on what you actually run.

Queue & Booking and POS are separate products in one workspace. Flip either off in Settings → Modules and the sidebar, the board and the reports reshape around you. You can’t turn both off — enforced in the UI, on the server, and by a database constraint.

Try the board iBrows Studio runs this today

DashboardLive boardCheck-inAppointmentsRegisterTendersZ-reportSettings

Live board

Maya R. · 8m

Devon K. · 12m

Register

Cut

Color

Tip

THE PLATFORM · SIX SYSTEMS · ONE BELT

Every system you run, on one belt.

The same belt that carries your guests carries the platform. Step station to station — every object is one of the six systems working your floor.

The Smart Queueing station on the Queuella belt

01 / 06

FIFO, Smart or AI ranking — seven weighted signals decide who's next, and a booked guest never loses their slot to a walk-in.

See the board decide

One belt · six systems · rendered from the same rail

Queue intelligence

Fairness is a setting, not an argument.

A booked patient never loses their slot to a walk-in.

The iPad and the web board render the same order — 13 order-sensitive parity tests say so.

Balances appointments, wait time and staff fit automatically.

1Priya S.Cleaning2m
2Ana L.Check-up6m
3Maya R.X-ray10m
4Owen T.Follow-up14m

Point of sale · New

A real register, on the screen that already runs your floor.

No second terminal. No second subscription.

Itemized checkout, line by line

Your tip presets — not a fixed 15/18/20

SMS and email receipts

Refunds locked behind a manager PIN

Every sale attributed to the right staff member

Sale$86

ServiceBalayage

Balance

1,180

points

Loyalty

Points now come from the register, not just the chair.

Call them points, stars, visits or punches. Earn per visit, per dollar, or per service minute — and since August, retail and quick sales earn too.

% off10% off your next visit

$ off$15 off any service

Free serviceA free blowout at 500 pts

Free add-onA free gloss add-on

Priority in queueJump the walk-in line

Gift-card credit$25 credit at 1,000 pts

Standard

Silver

Gold

See loyalty in action

A guest laughing at the counter after her appointment

Guest communication & marketing

Thirty moments that text themselves.

US and Canada go SMS. Nepal, India and beyond go WhatsApp first — because that’s the app your customers actually open.

Quiet hours · rate limits · STOP handling · a marketing opt-out that never mutes an appointment reminder

Queuella

Automated · never a shared number

Segment: lapsed regulars

412guests match

Last visit over 60 days ago412

+ Booked a treatment before186

+ Opted in to marketing texts84

A/B · reply rate

Variant A · SMS only18%

Variant B · WhatsApp first34%

Team & the iOS app

The floor runs from a phone in an apron pocket.

Queuella · iBrows Studio

Maya R.Cut & BlowoutServing
Jordan T.Consult12 min
Sam K.Color Retouch24 min

New booking

Priya S. · Follow-up · 2:00 PM

Queue
Calendar
Register
Team
More

Four-digit PIN, eight-hour session. No shared email password.
Pair the front-desk iPad once — only a manager or owner can bootstrap it.
Conflicts against shifts, time off and closures surface before you publish. Publish once, everyone's told once.
28 permissions across 4 roles — a receptionist, a stylist and a shared iPad see three different apps.

Download on theApp Store

Free for your whole team — sign in with the same 4-digit PIN.

Rota · conflict detection

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Maya R.

9a

Devon K.

11a

9a

12p

11a

10a

Priya S.

10a

9a

Conflict · Devon K. · Wed 9a–1p overlaps 12p–4p

Mon

Maya R.9a–5p

Devon K.11a–7p

Tue

Maya R.9a–5p

Devon K.11a–7p

Priya S.10a–6p

Wed

Maya R.9a–5p

Devon K.9a–1p + 12p–4p Conflict

Priya S.10a–6p

28 permissions × 4 roles

View live queue
Check guests in
Run the register
Issue refunds
Edit the rota
View reports & CSV
Manage settings

View live queue
Check guests in
Run the register
Issue refunds
Edit the rota
View reports & CSV
Manage settings

View live queue
Check guests in
Run the register
Issue refunds
Edit the rota
View reports & CSV
Manage settings

View live queue
Check guests in
Run the register
Issue refunds
Edit the rota
View reports & CSV
Manage settings

Insights

The day closes itself out.

Revenue, last 30 days

$1,840

Where the wait actually comes from — an hour, a service, or a person.

Wait, by hour

8a

9a

10a

11a

12p

1p

2p

3p

4p

5p

6p

7p

Churn risk

Who’s about to stop coming, measured against their own visit rhythm.

Priya S.

Usually every 3 weeks — 6 weeks since her last visit

High risk · 84%

Owen T.

Usually monthly — 5 weeks since his last visit

Watch · 52%

Devon K.

Usually every 6 weeks — right on pace

Steady · 24%

Ana L.

Usually every 2 weeks — right on pace

Steady · 10%

AI insight

Tuesday mornings are running 9 minutes over — mostly consults, with only one team member qualified to take them.

Plain-English AI observations — and when there isn’t enough data yet, it says so instead of inventing a trend.

Every report exports to CSV. Your accountant gets a file, not a screenshot.

Try it

You’ve watched it. Now drive it.

Four live pieces of the product, in your browser, with sample data. No sign-in, no download.

queuella.app

Ariana M.

Brow lamination · iBrows Studio

Serving

Sarah J.

Botox consult · Harbor Med Spa

Room 3

Emma D.

Color treatment · Lumière Salon

Next · 6m

Ray P.

Follow-up · Atlas Dermatology

Queue · 14m

No sign-in required · Sample data only · Keyboard accessible

Receipts

Claims are cheap. Here's the paperwork.

From the people running their days on it — and the paperwork underneath.

“Queuella replaced the clipboard at our front desk. Across our US locations, guests check in faster and our team finally sees the same live queue without constant phone calls between studios.”

Studio Operations Lead

iBrows Studio · Multi-location beauty brand · United States

“Since adopting Queuella, Smile Kraft Orthodontic Studio has seen a clear improvement in how our appointment-based practice runs in Kathmandu. Appointments and treatment-room coordination stay in sync, our front desk team guides families confidently through the clinic, and we can focus on delivering advanced orthodontic care rather than chasing schedules across the day.”

Front Desk Manager

Smile Kraft Orthodontic Studio · Kathmandu, Nepal

“Since adopting Queuella, DermaDent has seen a marked improvement in patient flow and front-desk efficiency. Appointments are seamlessly coordinated, wait times reduced, and our team can focus on care rather than paperwork. The platform's clean interface and reliable performance have elevated patient experience and clinic productivity.”

Centre Director

DermaDent Hair Transplant Centre · Lalitpur, Nepal

“Queuella transformed how we manage clients at Migliore Beauty Parlor & Training Center — bookings run smoothly, wait times are down, and our front-desk team stays calm and professional. The system is intuitive, reliable, and has improved both customer satisfaction and our daily productivity. Highly recommended for any salon or training center.”

Salon Owner

Migliore Beauty Parlour · Kathmandu, Nepal

Running real service floors today