Queue management for service businesses · 🇺🇸 🇳🇵 🇮🇳

Your queue, simplified.
Your guests, delighted.

Guests check themselves in. Staff sees who’s next. Wait times stay honest. Built for salons, clinics, studios, and any business with a queue.

Free plan includes 50 check-ins/month · No credit card required

app.queuella.com
Q

Radiance Medical

Live
· Updated 2:45 PM

Queue

3

Today

30

Avg

8m

Today’s flow
Live queue3 waiting
1

Sarah J.

Consultation

In Service
2

Mike C.

Follow-up

Waiting · 4m
3

Emma D.

New Patient

Waiting · 12m

Built for service businesses everywhere

Salons & Barbershops
Clinics & Pharmacies
Spas & Wellness
Auto Service
Restaurants
Retail Counters

4,200+

Guests served daily

8 min

Average wait

99.9%

Board uptime

< 2 min

Setup time

Core Features

Everything your lobby needs

No feature bloat. Just the essentials service teams actually need — beautifully designed.

Self check-in kiosk

Guests join the queue from a lobby kiosk, their phone, or a shareable booking link.

Live ops board

See who’s waiting, who’s being served, and who’s next — updated every few seconds, zero flash.

Calendar & booking

Online booking, day/week/month calendar views with pinch-to-zoom — walk-ins and appointments in one timeline.

Shareable links

Generate QR codes and links for walk-in check-in, kiosk mode, and online booking pages.

Stats dashboard

Track hourly traffic, service mix, wait times, and trends across today, 7 days, or 30 days.

Square POS integration

Sync team members, appointments, catalog, payments, and orders from your Square POS.

Staff management

Staff board with PIN login, clock-in/out tracking, and role-based access to boards.

Guest CRM

Guest profiles with visit history, contact info, and notes — searchable across your workspace.

Custom branding

Upload your logo, set brand colors, and choose board themes to match your business identity.

Consent & waivers

Attach consent forms to services — customers read, sign, and agree on the kiosk or their phone via QR.

Team Management

Your team, at a glance

See who’s clocked in, track hours, and manage staff shifts. PIN-secured clock in/out keeps things fast and secure. Syncs with Square when connected.

  • PIN-based clock in/out from the board
  • Real-time clocked-in status indicators
  • Today & weekly hours tracking per staff
  • Square team member auto-sync & dedup
app.queuella.com/staff
Staff
Live
· Updated 2:45 PM
AllClocked InOff

4

Active

3

Clocked In

1

Off Duty

2

Synced

👩‍⚕️

Dr. Nisha Patel

Physician

Today: 5h 20mActive
🧑‍💼

Alex Torres

Receptionist

Today: 6h 45mActive
👩‍⚕️

Mia Chen

Nurse

Today: 4h 10mActive
🔬

Jordan Lee

Technician

Today: 0hOff
app.queuella.com/calendar

Thursday, April 17

Live
· Updated 11:02 AM
DayWeekMonth
9:00 AM
LM
Lisa M.Annual Physical
Completed
10:30 AM
DK
David K.Blood Draw
In Progress
11:00 AM
SJ
Sarah J.Consultation
Checked In
11:30 AM
RP
Ray P.Follow-up
Upcoming
1:00 PM
HW
Hannah W.Vaccination
Upcoming

Appointments

Bookings & walk-ins in one view

See your full day at a glance. Appointments from Square, online bookings, and walk-ins merge into one unified timeline. No more double-booking.

  • Day, week, and month calendar views
  • Check-in customers directly from the board
  • Square Bookings auto-sync
  • Walk-in + appointment dedup by customer

Guest Experience

Self check-in that guests actually enjoy

A clean, touch-friendly interface for lobby tablets and phones. Guests pick their service, enter their name, and join the queue in seconds.

  • Large touch targets (44px+) for tablets
  • Live position & estimated wait display
  • Custom branding with your logo & colors
  • QR code shareable link for mobile check-in
R

Radiance Medical Clinic

Welcome! Check in below.

Select a service

Consultation
Follow-up
Lab Work
New Patient
Continue

Live Queue Board

A lobby TV your guests will actually look at

Display the queue on any screen. Guests see their position, estimated wait, and who’s being served — all updating live with zero page refreshes.

Radiance Medical Clinic

Live Queue Status

Live
· Updated 2:45 PM

3

In Queue

1

Now Serving

Now Serving

👩‍⚕️

Sarah J.

Consultation · Dr. Patel

In Service

Waiting

1

Mike C.

Follow-up

~4 min
2

Emma D.

New Patient

~12 min
3

Carlos R.

Lab Work

~18 min

How It Works

Up and running in minutes

From sign-up to serving guests — three simple steps.

1

Create your workspace

Sign up, name your business, and your dashboard is ready in seconds.

2

Share a check-in link

Give guests a QR code, set up a lobby kiosk, or add a booking page to your site.

3

Run your day

Staff sees the queue. Guests see their wait. Everyone wins.

Testimonials

Loved by teams across every industry

Hear from businesses already running smoother days with Queuella.

Queuella replaced the clipboard at our front desk. Clients love checking in from their phone — no more paper sign-in sheets.

SM

Sarah M.

Owner, Radiance Medical Clinic

The live board lets my team focus on giving great service instead of yelling names across the waiting room.

MT

Marcus T.

Manager, Elite Auto Service Center

Setup took 5 minutes. We were live and taking walk-ins the same afternoon. Works perfectly for our busy weekends.

PK

Priya K.

Director, City Community Center

Compare Plans

Pick the plan that fits your day

Every plan includes the core ops board, kiosk, and calendar.

FeatureFreeProMost PopularBusiness
Check-ins per month
50
1,000
5,000
Overage rate
$0.10/extra check-in
$0.05/extra check-in
$0.03/extra check-in
Staff seats
3
15
Unlimited
Locations
1
Unlimited
Unlimited
Live ops board
Self check-in kiosk
Calendar & booking
Customer CRM
Square integration
Custom branding (logo, colors)
Smart queueing
Per-staff concurrency limit
Customer messaging (SMS/email)
Advanced analytics
Priority support

FAQ

Common questions

Can’t find what you’re looking for? Email us.

Free forever plan included

Ready to modernize your queue?

Join hundreds of service businesses running smoother days with Queuella. Get started in under 2 minutes — no credit card required.

No credit card · Cancel anytime · Setup in minutes